Refund policy

Please contact us at orders@secretlystore.com to arrange a return. Please make sure to email us BEFORE you send anything to our warehouse.

Returns must be requested within 30 days of the customer receiving a shipment.

We can only accept returns if...

1. CDs, LPs, cassettes, etc. are undamaged and unopened.
2. Clothing is unwashed and unworn.
3. The return is requested within 30 days of receipt of shipment.

Please be aware that...

1. Most discounted and sale items are non-returnable.
2. Customers must pay for shipping on returned orders.
3. Secretly Store cannot refund digital downloads.